Service 24/7 + 1 809 861 2669

Privacy policy

RESPONSIBLE OFFICE

Thank you for visiting our website. First of all, we would like to introduce ourselves to you as the controller within the meaning of data protection law:

SDK Excellent Tours S.R.L.
Sandy Kelly Diaz
Calle
32000 Santa Bárbara de Samaná
E-mail: oficina@sdkexcellent-tours.com
Phone: +1 809 861 2669

We would like to inform you about the collection and use of your personal data in accordance with our legal obligation.

GENERAL

When you use our website, personal data about you is collected. This can be done by you entering the data yourself – e.g. your e-mail address. However, our system also collects data from you automatically, such as your visit to our website. This takes place regardless of the device or software you use to access our website.

Any input of data by you on our website is voluntary; you will not suffer any disadvantages if you do not disclose your data. Without certain data, however, it is not possible for us to provide services or conclude contracts.

On this website, personal data of the user is only collected within the framework of the applicable data protection law, in particular the EU General Data Protection Regulation (GDPR). The technical terms used in the text are explained in more detail in Art. 4 of the GDPR.

Data processing is permitted under the GDPR in three cases in particular:

According to Art. 6 para. 1 lit. a and 7 GDPR, if you have consented to the data processing by us; in each case, we will inform you in advance in this data protection declaration and on the occasion of the consent in accordance with Art. 4 No. 11 GDPR exactly for what purpose and under what circumstances your data will be processed by us;
In accordance with Art. 6 para. 1 lit. b GDPR, if the processing of your personal data is necessary for the initiation, conclusion or execution of a contractual relationship;
In accordance with Art. 6 para. 1 lit. f GDPR, if, after a balancing of interests, the processing is necessary to safeguard our legitimate interests; this includes in particular our interests in analyzing, optimizing and securing the offer on our website – this includes in particular an analysis of user behavior, the creation of profiles for advertising purposes and the storage of access data as well as the use of third-party providers.

AMENDMENT OF THE PRIVACY POLICY

If it becomes necessary to change the privacy policy for legal or factual reasons, we will update this page accordingly. No changes will be made to the consent given by the user.

INVENTORY DATA, USAGE DATA AND ADVERTISING

INVENTORY DATA

We collect inventory data (e.g. name, address and e-mail address, any services used) insofar as they are necessary for the establishment, content or modification of a contractual relationship between us and the user.

Any input of data by you on our website is voluntary; you will not suffer any disadvantages if you do not disclose your data. Without certain data, however, it is not possible for us to provide services or conclude contracts.

USE DATA

We also collect usage data (e.g. visits to the website) in order to enable and bill the user for the use of the services on our website.

We only combine usage data if and insofar as this is necessary for billing purposes. Otherwise, we will only create usage data under a pseudonym and only if you have not objected to this. You can send this objection at any time to the address given in the legal notice or to the controller named in this privacy policy.

The legal basis for this data processing is, on the one hand, our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in the analysis of the website and your use and, if applicable, the legal permission to store data in the context of the initiation of a contractual relationship pursuant to Art. 6 para. 1 lit. b GDPR.

Furthermore, each time you use this website, our provider stores information, the so-called server log files, which are automatically transmitted by your browser. These are

Your IP address
Type and version of your browser
host name
Time of visit
The page from which you visited our site
Name of the page accessed
Exact time of the visit and
The amount of data transferred

This data is only used for statistical purposes and does not allow us to identify you as a user.

ADVERTISING

Before sending you advertising, we will ask you for your explicit consent in accordance with Art. 4 No. 11 GDPR, unless it concerns advertising for similar products that you have already purchased. This is done in particular when you give us your consent to send you our newsletter or fill out a contact form.

CONSENT

If we ask you for your consent to process your data, we will inform you in clear and easily accessible language about the cases for which you are giving your consent. Any consent we ask for is voluntary, any benefit you wish to obtain by giving consent can be obtained without consent, just ask us.

For any consent, you have the right to withdraw any consent you have given us to process your personal data at any time. This can be done by sending an informal message, e.g. via our contact form, an email to the email address given in the legal notice or an unsubscribe link (if offered by us). Your revocation does not affect the legality of the data processing carried out up to that point.

STORAGE PERIOD

Your data will only be stored for as long as required for the purpose of the respective data processing. Further storage may be considered in particular if this is still necessary for legal prosecution by us or for our other legitimate interests or if we are required by law to retain your data (e.g. as part of tax retention periods).

When you enter data on our website, whether on a contact form, during registration, logging in or for payment purposes, the web page on which you enter the data is encrypted. This means that third parties cannot read what data you enter. You can recognize the encryption by the lock symbol in your browser and by the fact that the address line begins with “https” instead of just “http”.

COOKIES


Our website uses cookies as part of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization in accordance with Art. 6 para. 1 lit. f GDPR, so that our offer can be used better, more effectively and more securely. Cookies are text files that are stored on your computer and store certain data about your user behavior on our site so that, for example, an offer corresponding to your previous use can be made. These may be so-called “session cookies”, which are automatically deleted at the end of your visit to our website. However, there are also cookies that are permanently stored on your computer unless you delete them. This enables us to recognize your browser the next time you visit our website and to make you offers that correspond to your previous use of our website.

Your browser allows you to prevent the use of cookies completely or in individual cases. Please refer to the operating instructions for your browser for more information. Blocking cookies may restrict the function of our website and other websites you visit.

You can permanently prevent the storage of cookies in your browser by downloading and installing the plugin linked below. You can find more information here:
https://support.google.com/ads/answer/7395996

You can also prevent the use of cookies by third-party providers by opting out on the deactivation page of the Network Advertising Initiative in accordance with the instructions there. You can find more information here:
https://support.google.com/ads/answer/7395996

FORWARDING TO THIRD PARTIES

We don’t like spam any more than you do. We will therefore not pass on your data to third parties unless this is permitted by law.

Your data may be passed on either

Necessary for the performance of a contract and then permitted under Art. 6 para. 1 lit. b GDPR or
Permitted on the basis of our legitimate interest in effective service design pursuant to Art. 6 para. 1 lit. f GDPR,
Be covered by a consent given by you or
become necessary if we are lawfully required by a state or authority to disclose your data in accordance with Art. 6 para. 1 lit. c GDPR.

TRANSFER TO FOREIGN COUNTRIES, IN PARTICULAR THE USA

Our website uses external providers based outside the EU for various functions. In particular, cookies, active Java scripts and other technologies may result in your data being processed and stored outside the EU. However, we will not transfer your data to a third country unless the EU Commission has determined that data protection is comparable to that in the EU or you have given us your informed consent or we have agreed the standard contractual clauses with the provider to protect your data. For the USA, the Privacy Shield Agreement (see https://www.privacyshield.gov/welcome) has again established adequate data protection under certain conditions. You can find more information on your rights in the event of any transfer of data to the USA mentioned below at http://ec.europa.eu/justice/data-protection/document/citizens-guide_en.pdf

RIGHTS OF THE USER

INFORMATION

You can request information from us at any time and free of charge about the personal data we have stored about you. In order to prevent misuse, it will be necessary to identify you personally.

ERASURE, RECTIFICATION, RESTRICTION

You can ask us to correct incorrect data at any time and to restrict its processing or delete your data. We will then correct, block or even delete your personal data without delay, provided there are no legal reasons to the contrary.

DATA TRANSFER

You can request that we transfer the data stored about you in machine-readable form.

COMPLAINTS

If you feel that your rights have been violated by our data processing, you can lodge a complaint with the competent supervisory authority.

GOOGLE ANALYTICS

We use the Google Analytics tool from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94.043 USA as part of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization in accordance with Art. 6 Para. 1 lit. f GDPR. This allows the use of websites to be analyzed and pseudonymous user profiles to be created from the data. Google uses various techniques for this purpose, including storing cookies on your computer. These store information about the use of our website, which we use to improve our offer.

The data collected by Google is transmitted by Google to countries outside the EU, in particular the USA. Google has submitted to the Privacy Shield Framework, more information on your rights can be found at http://ec.europa.eu/justice/data-protection/document/citizens-guide_en.pdf

We have taken additional precautions to ensure adequate protection of your data as far as possible. We anonymize your IP address before transferring it to Google. This is done by activating the Anonymizelp() function within the Google Analytics tracking code.

We have also concluded a contract with Google for commissioned data processing, according to which Google will not merge your data with other data collected by Google in order to determine your identity.

If this is not sufficient for you, you can also download and install Google’s browser plugin to block Google Analytics at http://tools.google.com/dlpage/gaoptout?hl=de, which will block the collection and transfer of your personal data by Google.

You can also prevent the collection by Google Analytics by clicking on the link Deactivate Google Analytics to set an opt-out cookie, which also prevents the collection of your data (see https://developers.google.com/analytics/devguides/collection/gajs/ ).

If you would like to find out more about Google’s data protection precautions, please use the following link: https://policies.google.com/privacy?hl=de&gl=de.